Frequently Asked Questions

Delivery

How long does delivery take?

UK standard delivery takes 3-5 working days. Free delivery on orders over £50.

Do you deliver internationally?

Yes, we deliver to most countries worldwide. International delivery times vary by destination.

Returns

What is your returns policy?

We offer a 30-day returns policy on all items. Products must be unused and in original packaging. Please see our Returns & Refunds page for full details.

Products

How do I care for my Deyongs towels?

We recommend washing towels at 40°C with similar colours. Avoid fabric softener as it can reduce absorbency. Tumble dry on a low heat for best results.

What makes Deyongs towels different?

Our towels are crafted from premium cotton with superior GSM weights for exceptional absorbency and softness. We've been perfecting our craft since 1846.

Contact

Can't find what you're looking for? Email us at customerservices@deyongs.com and we'll be happy to help.